Sales Order Processing

Sales Order processing means the recording of Sales Enquiries, the turning of those enquiries into “firm orders” and the generation of the necessary documents to permit customer orders to be fulfilled and invoiced. The customer is unlikely to be present, although he may call to collect the goods.

Each Sales Desk has its own specialised and configurable workflow to help ensure that sales opportunities are not missed. Accuracy in Sales Margins and integration with credit control are key tools to maintain profitability. The allocation of stock may be by Manual or Automatic methods, with integrated Back-to-Back purchasing if required. Sales Order Processing may also integrate with Purchase Requisitions.