A system should provide the tools and information to enable people to work as
a team.
Most commercial systems are only good at record keeping. Maintaining the data held by a
system is the basic job of most business applications. Yet, although the database contains
the data captured, for most systems the business process often can only be managed
by generating reports. We have taken a different approach and introduced the "Workflow" to our
systems.
- Workflows are customised to each role
- Workflows give instant access to jobs passing through each area
- Workflows give visibility to managers and all personnel
- Workflows make it harder to "forget" or "lose" something
- Workflows mean that you don't have to run a report to know what is going on
- Workflows save everybody time
- Workflows boost productivity
- Workflows promote staff flexibility
The workflows have been designed to provide overviews of all the jobs/tasks passing through each
area of responsibility. Each one may be configured to
help staff home in on specific chunks of information. From inside each workflow a single
click reveals all the relevant information of the job or task, which can then be updated.
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